top of page

Shipping & Returns

Shipping Policy

We are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days

  • International Orders: 10–20 business days

Please note that shipping times may vary depending on your location, weather conditions, customs clearance, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment at any time.

Shipping Costs

Shipping costs are calculated at checkout. We may also offer Free Shipping on selected products or promotional orders.

Delayed or Lost Packages

If your order has not arrived within the estimated delivery time, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Return & Exchange Policy

Your satisfaction is important to us.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging.

  • Include all original accessories.

Non-Returnable Items

We cannot accept returns for:

  • Used products

  • Personalized or custom-made items

  • Gift cards

  • Clearance or final sale items

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include photos of the item and packaging so we can resolve the issue quickly.

Refunds

Once your returned item has been inspected and approved, your refund will be processed to your original payment method. Depending on your financial institution, refunds may take 5–10 business days to appear.

Exchanges

We replace items only if they are defective, damaged, or incorrect.

Contact Us

If you have any questions about our Shipping or Return Policy, please contact us:

Email: support.mycomfydecor@gmail.com

bottom of page